Privacy Policy
Effective Date: November 07, 2025
This Privacy Policy explains how Prototopics (“Prototopics,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit or use https://prototopics.com/ (the “Site”) and any related services, including our courses, products, and communications (collectively, the “Services”).
Contact
Email: contact@prototopics.com
Mailing Address:
Prototopics
19101 Limestone Commercial Drive
Suite 150
PO Box #137
Pflugerville, TX 78660
1) Information We Collect
We collect information in three primary ways: (a) information you provide, (b) information collected automatically, and (c) information from third parties.
A. Information You Provide
Identifiers and contact details: name, email address, and phone number (if provided).
Account and enrollment information: login credentials and course enrollment details (if applicable).
Transaction information: purchase history, invoices/receipts, subscription status, refund status.
Support and communications: messages you send us, customer service requests, and feedback.
Payments: We use Stripe to process payments. We do not typically store your full payment card number; payment details are handled by Stripe.
B. Information Collected Automatically (Cookies/Analytics)
When you use the Site, we may automatically collect:
Device and usage data: IP address, browser type, device identifiers, pages viewed, time spent, and referring/exit pages.
Cookies and similar technologies: used for essential site operation, preferences, analytics, and security.
We use Google Analytics to understand how visitors use the Site and to improve performance. When Google Analytics is used, you should disclose its use and how it collects/processes data.
C. Information From Third Parties
We may receive information from:
Stripe (payment confirmation and transaction-related metadata needed for order management and fraud prevention).
Analytics providers (e.g., Google Analytics) for Site usage metrics.
2) How We Use Your Information
We use information to:
Provide and operate the Services (course access, account administration, purchases).
Process transactions and manage billing, refunds, and fraud prevention (including through Stripe).
Provide customer support and respond to inquiries.
Improve and secure the Site (debugging, analytics, monitoring, and abuse prevention).
Send service communications (receipts, account notices, course updates).
Send marketing communications where permitted by law and consistent with your preferences (you may opt out).
3) How We Share Your Information
We may share information:
With service providers who help operate the Services (e.g., payment processing, email delivery, hosting, analytics). Stripe and Google Analytics are examples of such providers.
For legal and safety reasons (to comply with law, enforce policies, and protect rights/safety).
In a business transaction (merger, acquisition, reorganization, or sale of assets).
With your direction (if you instruct us to share or integrate with a third-party service).
No sale of personal information: Prototopics does not sell your personal information in exchange for money.
No sale of sensitive personal data/biometric data: Prototopics does not sell sensitive personal data or biometric data.
4) Cookies and Analytics Choices
You can control cookies through your browser settings. Disabling cookies may limit some functionality.
Google Analytics may provide additional choices, including certain opt-out mechanisms made available by Google (for example, browser-based controls).
5) Email and Marketing Preferences
You can opt out of marketing emails by using the unsubscribe link in the message or by contacting contact@prototopics.com.
Even if you opt out of marketing, we may still send non-marketing service messages (e.g., receipts and account notices).
6) Data Retention
We retain personal information only as long as reasonably necessary to:
provide the Services,
maintain records for accounting/tax and dispute resolution,
enforce agreements and policies, and
comply with legal obligations.
Retention periods vary depending on the type of data and purpose.
7) Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8) Age Guidance and Minors
Our courses are not intended for individuals under 18. If someone is under 18, they should be accompanied by an adult and obtain permission from a parent or legal guardian before enrolling. If you believe a minor has provided personal information without appropriate permission, contact contact@prototopics.com.
9) Your Privacy Rights and Requests
Depending on your location, you may have rights to request access, correction, deletion, or other controls over your personal information. To submit a request, email contact@prototopics.com with “Privacy Request” in the subject line and include the email address associated with your account/purchase. We may need to verify your identity.
10) U.S. State Privacy Notice (California and Texas)
This section provides additional disclosures for residents of certain U.S. states.
A. California Privacy Notice (CCPA/CPRA)
If you are a California resident, you may have rights to:
Know/Access: request disclosure of categories and specific pieces of personal information collected, sources, purposes, and categories of third parties disclosed to.
Delete: request deletion of personal information (subject to exceptions).
Correct: request correction of inaccurate personal information.
Opt out of sale/share: direct a business not to sell or share personal information (as those terms are defined under California law).
Limit use/disclosure of sensitive personal information (where applicable).
Non-discrimination: you will not be discriminated against for exercising your rights.
Categories of personal information we collect (generally):
Identifiers (e.g., name, email, phone number if provided)
Commercial information (purchase history)
Internet/network activity (e.g., interactions with the Site; analytics data)
Customer service communications
Purposes for collection/use: operating the Services, processing transactions, providing support, improving the Site, security/fraud prevention, and communications (as described above). California requires notice at collection to list categories and purposes.
Selling/sharing: Prototopics does not sell personal information for money. If you would like to submit a “Do Not Sell or Share” request anyway, you may do so via contact@prototopics.com.
Authorized agent: You may designate an authorized agent to submit a request on your behalf; we may require proof of authorization and identity verification.
B. Texas Privacy Notice (Texas Data Privacy and Security Act — TDPSA)
If you are a Texas resident and the TDPSA applies, you may have rights to:
Confirm whether we process your personal data and access it,
Correct inaccuracies,
Delete personal data, and
Obtain a copy of personal data in a portable format (where applicable).
You may also have the right to opt out of certain processing, such as targeted advertising, sale of personal data, or certain profiling activities.
How to exercise TDPSA rights: Email contact@prototopics.com with “Texas Privacy Request” in the subject line.
Appeals (Texas): If we decline to take action on your request, you may appeal by replying to our decision email and writing “Appeal” in the subject line. Texas guidance indicates privacy notices should describe request methods and how to appeal decisions.
11) Third-Party Links
The Site may link to third-party websites or services. We are not responsible for their privacy practices. Review their policies before providing information.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post updates on the Site and revise the effective date when appropriate. Continued use of the Services after changes become effective indicates acceptance of the updated policy.